Of course, the brand knows the importance of after-sales service. It is related to the brand's market image. Watches and clocks are precision items. After-sales service is also a technical task. Therefore, after many technicians with poor technology are performing maintenance, the watch not only has not been repaired but has produced more. Problems have disrupted the market, so the brand reclaimed much of its authority over third parties.
In China, the chaos of the aftermarket is obvious to all. The first is that domestic civil watch repair engineers have not received too much professional training, and their skills, experience, and market maturity are different from those of foreign countries. Many of them are old state-run watches. Units have been working for decades and turned to do their own work. These people have no problem with the maintenance of traditional watches. However, the latest technology watches are easy to miss because it is not just a problem that can be solved by experience. At present, this is a dilemma. These problems cannot be solved after the official sales of the brand. The private market is also more scientific and professional because it is not technically as official, and even worse, the government is currently extremely restricting the external supply of spare parts. , so that some accessories, many people can not get, so I can not repair.
Therefore, we can see that the advantages of the brand's official after-sales service are more assured in terms of quality. The disadvantage is that some cities are in trouble for repairs, the cost is relatively high, and the cycle is long. However, in the private market, the cost is not high and the cycle is not long. It is convenient to repair, but the quality may not be guaranteed, and many forms cannot be repaired. There are two cruxes to this situation. One is technical training, or the training of talents cannot keep up. One is the problem of supply of spare parts.
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